Essential Support Plans
Essential Support is for organisations with more complex needs, typically with a networked or cloud environment and shared use of resources such as data, printers, Internet access and email.
1Call will monitor & manage your information technology inventory, maintain network health, and let you know when you need critical updates etc. and we will assist you with manufacturer warranty claims. You will have access to our online service management system, access to our toll-free help-desk, and discounted service rates.
Onsite support and repair services, global assistance, security & IT consulting services, Internet domain management, and hardware preventive maintenance services can also be provided by 1Call's skilled IT professionals on a time, travel and materials basis.
Essential support is covered by a Service Level Agreement, and is available for a very low monthly payment - you only pay for additional services as needed. If your organisation has mission-critical information technology check out our ProActive and FullManagement support options!
Call our friendly team on 0800-939321 or contact us to find out more about OnDemand support plans.