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December 20, 2019December 9, 2021

1Call Holiday Hours

1Call will be open right through the Christmas and New Year period for all IT and computer support services, except for the statutory holiday days.

You can call us for all service requests as normal on 03-5779321 or 0800-939321.

We wish all of our customers a merry Christmas and a happy New Year!

September 27, 2019December 9, 2021

Windows 10 version 1803 End of Service

In keeping with Microsoft’s Windows 10 lifecycle policy, Windows 10 Home & Pro version 1803 will reach end of service on November 12th 2019. Earlier versions of Windows 10 (1507 through 1709) are already end of service.

What does this mean for you?

Windows 10 1803 end of service means that Microsoft will no longer support this version of Windows. That means no more updates and no support if something goes wrong. If you have Windows 10 Home or Pro editions, and are on version 1803 or earlier then you should look at upgrading before November. The two current versions of Windows 10 are 1809 and 1903.

How do you tell what version of Windows 10 you currently have?

Simply go to your Start button, Settings, System, About. Your version of Windows 10 will be listed at the bottom of the About page under Windows Specifications.

How to upgrade to a newer version?

There are two main ways to upgrade your Windows 10 version:

Use Windows Update – Go to Settings, Update & Security, click on Windows Update, click Check for Updates, wait for the check to complete and then select “Feature Update to Windows 10 version 1903”, or
Visit the Windows 10 Download page and click the Update Now button to download the Update Assistant tool, and click Run. Follow the instructions in the tool to update to the latest version of Windows.

Windows 10 1803 End Service Windows 10 May 2019 Update Now

The Windows 10 version upgrade involves a fairly large download so make sure that you are on a good fast connection before you start. The upgrade process could take an hour or longer to complete, and will require a restart of your computer. So, don’t do this if you need your computer for something else!

If you have any problems or would like assistance with the update please call or contact us.

April 5, 2019December 9, 2021

What is Microsoft 365 Business?

Microsoft 365 is an integrated solution that brings together best-in-class productivity tools, security, and device management capabilities for small to medium-sized businesses.

Microsoft 365 Business includes all of the features of Office 365 Business Premium (installed Office, Office Web Apps, OneDrive, Exchange Mailbox, SharePoint & Teams), plus Windows 10 Pro (latest version), plus Microsoft AutoPilot & Intune for simplified deployment and management.
Microsoft 365 Business costs just $30.20 per month and can be used to replace an existing Office 365 subscription. So if you already have Office 365 Premium you can upgrade to Microsoft 365 Business for just $11.30 per month more.
Tip: If you have existing Windows 7 devices part way through their life-cycle then Microsoft 365 offers the most economical option to upgrade to Windows 10.

March 1, 2019December 9, 2021

Make the shift to a modern desktop

Starting January 14, 2020, security updates or support for PCs running Windows 7 will no longer be provided. Extended support for Office 2010 will end on October 13, 2020.

Upgrade to a modern desktop with Windows 10 and Office 365 to remain current with automatic security updates and deliver user-friendly experiences across all apps and devices.

Shift your expectations in how you use technology. Get the best computing experience for businesses of all sizes, powered by Windows and Office.

Here are four easy ways for you to shift to a modern desktop:

Upgrade your devices with Microsoft 365 for always up-to-date Windows 10 and Office with advanced security and device management
Upgrade your devices with Windows 10 Pro and Office 365
Replace your devices with new Windows 10 Pro hardware from HP or Lenovo
Replace your devices with Espresso Managed Desktops with Windows 10 Pro, from 1Call

Our advice is to start planning now, and make the shift to a modern desktop before the end of service for Windows 7 and Office 2010. Contact us now for obligation free advice on the best strategy for your business.